PURPOSE OF POSITION:

Manage and assist in implementing a variety of functions and activities of the local P&C unit focusing mainly on local level staffing services & orientation, performance management, staff care, compensation and benefits, P&C policies and systems. To provide continuous support for the P&C Director in areas related to strategic planning and implementation, organizational development and learning & development, P&C interventions and Program implementation at the local level.

MAJOR RESPONSIBILITIES:

A. P&C Policies, systems and procedures:

1. Support in standardization of policies and ensure alignment with country office local law regulations through contextualization, annual review of P&C related policies, procedures, forms, systems through consultancy with P&C Director and local legal advisor;
2. Ensure proper and regular awareness raising of all country level staff on available P&C policies, systems and procedures and any changes and updates;
3. Provide advice and necessary support and coaching to the managers and staff in relation to the P&C policies, procedures and systems;
4. Monitor the implementation of all policies and ensure that any breach or inconsistency is  reported and followed up on;
5. Support the P&C Director in development and revision of support systems and mechanisms for smooth implementation of P&C activities at country level;
6. Develop SoPs, guidelines as needed to support response projects.

B. Staffing, Orientation and Exit:

1. In collaboration with the local management team and in consultation with the P&C Director, carry out the local workforce planning process as per the overall workforce planning timelines and guidelines;
2. In cooperation with the P&C Director coordinate the country office local recruitment by providing end-to-end process support to hiring managers to fill the vacancies in a timely manner;
3. Ensure that all recruitment and contracting steps are followed per the organizational requirements and standards and local laws and in consideration of the emerging and innovative recruiting trends;
4. Support offering simplified solutions related workforce planning and recruitment within the scope of response projects.
5. Facilitate the local level orientation and induction process and ensure all new hires are adequately oriented as well as all staff receive regular re-orientation sessions;
6. In consultation with the P&C Director, facilitate the local exit processes per the organizational requirements and local laws;
7. Provide regular staffing updates to the P&C Director, including any challenges linked with the recruitment or separation;

C. Total Rewards:

1. Support the P&C Director in managing the local job analyses process, ensuring that proper Job Descriptions are in place for all staff, graded and validated;
2. Support the P&C Director in undertaking the local market salary and benefits surveys and developing the adequate compensation and benefits packages per the WV’s global policy on Total Rewards, HWMS and standardised approaches taking into consideration local law regulations;
3. Facilitate the exchange of information with the local benefits providers (health insurance, pension fund, etc);
4. Ensure that staff payroll system is running smoothly and efficiently on a monthly bases with zero errors and delays;
5. In consultation with the P&C Director, monitor the leave utilization of all local staff and ensure the maximum amount of leaves are utilized as an employee well-being measure;

D. Performance Management & ER:

1. Support the P&C Director in implementing the Performance Management system per the standard approaches, including the learning and development;
2. Provide comprehensive reporting and analyses, including the L&D needs analyses, to the P&C Director on the progress per the key milestones;
3. In consultation with the P&C Director, provide local staff awareness raising on PM system;
4. In consultation with the P&C Director, advise and coach the managers and staff on addressing poor performance and rewarding high performance;
5. Support  the P&C Director in reporting any ER cases per reporting protocols as necessary, carrying out the local investigations and reviews as needed, maintaining of the ethics point database with all necessary documentation;

E. Staff Engagement:

1. Identify the staff care needs through regular meetings with the staff at head office and field offices;
2. Advise the P&C Director of potential problem areas in relation to the staff well-being and recommend/implement solutions as appropriate;
3. In consultation with the P&C Director, provide staff care support when needed;
4. Support in the implementation of the staff care action plan;
5. Support in carrying out the Our Voice survey and in developing and implementation of the OV Action plan;

F. P&C Strategy, Reporting & OD:

1. Support the P&C Director in developing the local country level P&C work plan in alignment with the overall P&C Strategy;
2. Ensure P&C business continuity and operations during emergency. 
3. Provide necessary reporting information to the P&C Director for all required WV P&C reports within the established timelines (dashboard, employee census, PM, OV, HWMS, etc);
4. Provide monthly P&C reports to the P&C Director per established format;
5. As required, support the P&C Director in developing and implementing any Organizational Development initiatives and change processes at the local country level;

G. P&C Administration:

1. Maintain employee files and ensure they are up-to date with minimum/no missing required files at all times;
2. Carry out regular internal audit checks for the local filing system;
3. Ensure that any and all local documentation is processed timely, accurately and in accordance with the policies, standards and local laws;
4. Ensure P&C smooth transition from Our People to Workday system.
5. Maintain Our People and the new Workday system all modules (Core, Recruitment, etc) for the country office and ensure the information on it is accurate and updated at all times;
6. Ensure the P&C customer satisfaction through adequate and timely provision of follow up on requests and support to the local employees;
7. Support the P&C Director during internal and external audit processes by providing necessary information and paperwork and follow up on audit reports;
8. Represent WV and actively participate in local HR working groups and relevant communities;

H. Local P&C Team Supervision:

1. Provide day-to-day management and supervision to the local P&C team;
2. In consultation with the  P&C Director, facilitate the recruitment, performance management L&D, and separation of the local P&C team;
3. In consultation with the P&C Director, support the learning, growth and development of the local P&C team;

I. Other: 

1. Be familiar with WV security plan
2. Follow security policies, rules, procedures and instructions
3. Follow WVI policies for prog/proj security management

• Represent WV in an appropriate and professional manner
• Contribute to a healthy team spirit and team work
• Adhere to WV Child Protection policy and standards and stay committed to WV vision statement and core values;

Perform other relevant tasks assigned by the direct supervisor;