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Brand Ambassador (BA) | |||
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Country | Afghanistan | Province | Badghis, Farah, Ghowr, Herat, Nimruz, |
Categories | Sales, | Type | Full Time |
Post Date | 2024-06-12 | Close Date | 2024-06-15 |
Vacancy No | N/A | Gender | male female |
No Of Jobs | 8 | Contract Duration | One Year (Extendable) |
Education | The position holder must be at least high school graduated and holding University degree is preferred. | Experience | Holding minimum one year experience in customer service, sales and marketing or similar field |
Organization | Opportunities for you | Salary | As per company salary scale |
About Company
About Kabul Sky Scraper (KSS), MTNA Mobile Money Project: Kabul Skyscraper Services “KSS” is a private limited company registered with Afghanistan Ministry of Commerce, working in many sectors providing services and consulting International Development Agencies and Government in Afghanistan. As well as, resulting our hard work and diligence, KSS could successfully achieved certification of ISO 9001 in 2008 and ISO 27001 in 2013. KSS exclusively operating in five main services such as HR Outsourcing, Project Management, Mass Communication, Logistic, and Cleaning & Maintenances Services. Kabul Skyscraper Services aims to provide effective & excellent Services to national & international companies in Afghanistan. At KSS we have expert staff, follow effective management procedures & used latest technology, which allows us successfully, achieved the client’s high level of desires.
Job Description
Specific duties and responsibilities will include but not limited to:
- Mobile Money new customers addition.
- Perform retail visits on daily basis for better relationship based on Monthly Beat plan.
- Inspect and analyze customer needs and provide inputs to Sales management.
- Ensure brand visibility of MTNA in MoMo channel.
- Implementation of MoMo Customers registration.
- Maximize the Company’s goals for sales penetration, profitability and customer loyalty through efficient implementation of the Company’s policies and processes.
- Communicate to MoMo Channel management information on competitor’s activities, feedback from customers and recommend changes where appropriate.
- Educate specific customer with regards to the MoMo products and services offered by MTN Afghanistan.
- Receive and transfer Customer complaints to the concerned person(s).
- Prepare and submit regular reports to direct team leader.
- Prepare monthly registration figure.
- Educate assigned dealers registering customer MoMo line as per ATRA procedure/guideline.
- Taking initiative and result oriented approach.
Education:
The position holder must be at least high school graduated and holding University degree is preferred.
Experience:
Holding minimum one year experience in customer service, sales and marketing or similar field.
Essentials:
- Fluency in local languages (Dari and Pashto) and good command on English is preferred.
- Good communication skills and strong understanding.
- Familiarity with Smart Phone usage.
- Flexible in working with various conditions including accepting the shift rotations as proposes by MTNA from time to time.
- Holding Afghan Nationality
Abilities
- Ability to multi-task and work under pressure
- Ability to work independently and also as an effective team member
- Ability to set priorities and meet deadlines.
- Having good communication and negotiation skills
- Having good decision making and dispute resolution skills
- Able to travel to the districts
Job Requirement
- At least high school graduated and holding University degree is preferred.
- Holding minimum one year of experience in customer service or similar field
- Fluency in local languages (Dari and Pashto) and good command on English is preferred.
- Good communication skills and strong understanding.
- Familiarity with Smart Phone usage.
- Flexible in working with various conditions including accepting the shift rotations as proposes by MTNA from time to time.
- Holding Afghan Nationality
Submission Guideline
Qualified candidates are requested to send their covering letter along with your updated CV to hr@kabulskyscraper.com including the job title and the province name in the subject line by 15/June/2024 Your CV should be no more than 4 pages and include 3 professional references.
Important Note: (Please clearly indicate the position title and the Province in which you applied for in the Email Subject line).
Please do not send us your working certificates, educational certificates or any other additional documents while you are applying for the post. We will ask you for these documents if you are selected for the next steps of recruitment.
Only shortlisted candidates will be invited for written test or interview.