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| IT Assistant | |||
|---|---|---|---|
| Country | Afghanistan | Province | Kabul, |
| Categories | Information Technology, | Type | Full Time |
| Post Date | 2024-12-08 | Close Date | 2024-12-14 |
| Vacancy No | 001 | Gender | Male |
| No Of Jobs | 1 | Contract Duration | Fixed-term |
| Education | Bachelor's Degree | Experience | 2 - 3 years |
| Organization | Opportunities for you | Salary | As per company salary scale |
About Company
About Burj Zamarud Ltd Burj Zamarud Ltd., founded in Kabul, Afghanistan, excels in the extraction and export of precious stones including emeralds, rubies, and sapphires. With a robust presence in Kabul, Peshawar, and Bangkok, we ensure the finest gems reach global markets. Our commitment to quality and ethical sourcing makes us a trusted name in the gemstone industry.
Job Description
Providing general support for the IT department and for the company's computer users.
Installing and maintaining various peripherals as well as installing relevant updates and patches. Handling customer and colleague queries regarding networks, systems and applications, often through a help desk.
Duties & Responsibilities
Technical Support:
- Provides assistance to users with hardware and software issues.
- Supports the use of specialized mainframe technology and multi- platform environments.
Data Management:
- Assists in data backup procedures and recovery processes to ensure data integrity.
- Maintains accurate records of IT processes and procedures.
Network Monitoring:
- Monitors network performance and troubleshoot connectivity issues.
- Assists in maintaining network security protocols.
- Installation and maintenance of CCTV cameras.
Software and Hardware Maintenance:
- Installs and configure software applications and operating systems.
- Repairs and maintain hardware and peripheral devices.
- Reporting any technical issues to line manager on the spot.
- Weekly base checkup of devices.
Troubleshooting:
- Diagnoses technical problems, implement corrective actions, and escalate issues when necessary.
- Provides training and support for new software applications or upgrades.
System and Database Maintenance:
- Assists in maintaining databases and web pages.
- Ensure systems are up-to-date and secure.
Reporting:
- Designs and produce basic reports on IT operations and performance metrics.
Disaster Recovery:
- Assists in the development of disaster recovery plans and conduct training for staff involved in recovery processes.
Job Management:
- Set up and submit production jobs; edit and debug computer output as required.
Collaboration:
- Work closely with other IT team members and departments to implement technology solutions that meet organizational needs.
Additional Duties:
- Perform other reasonable tasks assigned by the line manager to support the IT department and the organization as a whole.
Job Requirement
- Bachelor degree in Computer Science, IT, Computer Engineering, Cybersecurity, Programming.
- Professional experience in IT at least 2-3 years with certifications.
- Experience working in a multi-cultural setting is an advantage.
- Excellent communication skills. Proven English speaking and writing skills an advantage.
- Time management, flexible and ability to work under pressure.
- Proven organizational skills and team player.
Submission Guideline
Candidates interested in applying should use the Jobs.af Online Application System. Please submit your CV, cover letter, and academic and professional documents in PDF format.