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| Shop Assistant | |||
|---|---|---|---|
| Country | Afghanistan | Province | Nangarhar, |
| Categories | Other, | Type | Full Time |
| Post Date | 2024-12-08 | Close Date | 2024-12-26 |
| Vacancy No | SM-SA-2024 | Gender | Male |
| No Of Jobs | 1 | Contract Duration | Permanent |
| Education | High School | Experience | 2 - 3 years |
| Organization | Opportunities for you | Salary | As per company salary scale |
About Company
About Setaragan Mutahed (SM) Setaragan Mutahed Trading, Logistics, and Financial Services Company was established in 2006 with its corporate headquarters in Kabul and a network of regional offices across Afghanistan, we have quickly grown into a reputed telecommunication products & services distribution player in the market with its distribution agreement with all MNOs. Setaragan Mutahed has a professional sales team and distribution infrastructure, with morethan100K active and operational sales outlets nationwide. Setaragan Mutahed has a trustful image and brand used by an average of 3 million customers every month. Setaragan Mutahed is not only having an extensive and direct distribution channel consisting of three layers of Distributors, Sub distributors, and agents distributing the products and services covering the remotest areas across the country nevertheless is honored of providing API services to several national and international partners. Setaragan Mutahed is a well-established platform for the distribution of well-reputed companies’ products and services such as SIM, Scratch Cards, and E-Top-up platform, Etisalat Afghanistan mHawala distributor, Mobile kiosks, E-pin, MoneyGram & API Services in the Afghanistan market through its engrained distribution models and channels. Setaragan Mutahed efficiently and successfully managed telecommunications business all over Afghanistan. We have almost 18 years of professional experience in telecom products distribution, which gives us in-depth reach in the telecom market and gives us more strength to undertake more and additional businesses within the customer experience. Setaragan Mutahed Import and Export business has been established in 2020, Setaragan Mutahed is a renowned name in cotton export from Afghanistan to Turkey, Cotton export from Afghanistan & Tajikistan to Turkey, Plywood import from Pakistan via Afghanistan to Tajikistan, Coal Import, Coal Trading and Coal Supply. It’s phenomenal growth, since its inception has made it a trusted brand among clients located in different areas in Pakistan, Tajikistan, Afghanistan & Uzbekistan.
Job Description
We are seeking a friendly, enthusiastic, and customer-focused Shop Assistant to join our team. The Shop Assistant plays a key role in providing an exceptional customer service experience while maintaining the shop's visual appeal and organization. You will be responsible for assisting customers, handling sales transactions, and ensuring the shop runs smoothly on a daily basis.
Duties & Responsibilities
Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Provide knowledgeable assistance regarding products, services, promotions, and shop policies.
- Address customer inquiries, complaints, and concerns promptly and courteously.
Sales & Merchandising:
- Assist in achieving sales goals by actively promoting products and upselling.
- Maintain the visual merchandising of the shop, ensuring products are well-displayed and shelves are stocked.
- Replenish stock on the sales floor as needed.
Cash Handling & Transactions:
- Operate the cash register, process payments, and issue receipts.
- Ensure accuracy in cash handling.
- Balance the cash register at the end of the shift.
Shop Maintenance:
- Keep the shop clean, organized, and presentable by tidying shelves, racks, and aisles.
- Ensure all stock is stored properly and adhere to safety and health regulations.
- Assist in stock taking and inventory management when required.
Teamwork & Communication:
- Collaborate with team members and shop management to ensure smooth operations.
- Communicate effectively with supervisors and colleagues to ensure customer needs are met.
- Participate in staff meetings and training sessions.
Promotions & Marketing:
- Promote special offers and loyalty programs to customers.
- Assist with promotional events, product launches, and seasonal campaigns.
Adherence to Policies & Procedures:
- Follow shop policies, including health and safety regulations, loss prevention, and security protocols.
- Ensure compliance with company standards on customer service, product handling, and shop cleanliness.
Job Requirement
Educational Background:
High School graduate. A Bachelor’s degree in Business Administration is a plus.
Experience:
Minimum 2 - 3 years of experience in the field of Sales (Telecom Sector).
Skills:
- Fluent at English and local lingual.
- Ability to analyze and solve complex problems.
- A team player who demonstrates patience, flexibility and honesty.
- Strong customer service orientation Strong organizational and multitasking skills.
- Be willing and able to meet tight deadlines and work long hours when required.
Qualification and Requirements:
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain relationships with clients, partners, and internal teams.
- Strong analytical skills with the ability to understand client needs and industry trends.
- Proficiency in CRM software and MS Office Suite (Salesforce knowledge is a plus).
- Self-motivated with the ability to work independently and as part of a team.
- Willingness to travel for client meetings and industry events (if applicable).
Submission Guideline
Interested national candidates are kindly requested to submit their application (Cover letter & updated CV) no later the 20 Dec 2024 to the below email, the candidate should indicate in the email subject the reference number and job title (Shop Assistant - SM-SA-2024) otherwise you won't be shortlisted. All shortlisted candidates will be directly contacted for test/Interview.
Note: Priority is given to those who are from the mentioned province.