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| HesabPay Agent | |||
|---|---|---|---|
| Country | Afghanistan | Province | Balkh, |
| Categories | Other, | Type | Full Time |
| Post Date | 2024-07-14 | Close Date | 2024-07-20 |
| Vacancy No | 0684 | Gender | Male |
| No Of Jobs | 1 | Contract Duration | 12 month |
| Education | Secondary School | Experience | 1 - 2 years |
| Organization | Opportunities for you | Salary | As per company salary scale |
About Company
About Zinzir Established in 2018, Zinzir believes that its greatest contribution to Afghanistan is developing creative, socially responsive, and technically sound solutions to many challenges that Afghanistan faces. We strive to understand changes and challenges in the environment as they occur; we develop our solutions according to each unique situation and constantly evaluate our approach to see where we can improve. We fearlessly pursue excellence, working as individuals and teams with unparalleled integrity. We aim to help Afghanistan transform, integrate, and keep up with the constantly innovating world through building strong innovation grassroots and ecosystems.
Job Description
Under the overall supervision and direction of the direct manager the individual is expected to deliver the duties and responsibilities at their best.
Duties & Responsibilities
Major Duties and responsibilities:
- Provide services to HesabPay customers in line with company goals and policies.
- Supervise employee actions, considering their efficiency.
- Ensure sufficient physical and electronic currency for customer service.
- Guarantee the physical currency’s security in the respective office.
- Address technical issues for HesabPay visitors.
- Propose constructive suggestions for daily operation improvement.
- Establish positive relations with Islamic Emirate offices to address potential challenges and issues within the scope of responsibility.
- Maintain and care for office equipment and other company assets, utilizing resources effectively.
- Provide daily operation reports to the General Manager of HesabPay Offices.
- Execute other duties assigned by HesabPay leadership.
Job Requirement
- High school diploma, priority to Bachelor.
- Knowledge of customer service practices and principles.
- Superior listening, verbal, and written communication skills.
- Ability to handle the stressful situation appropriately and very calmly.
- Clarity in Communicating. Keeping conversations clear and productive helps in both resolving clients’ issues as well as making a good impression.
- Technical Proficiency and Understanding in/of Products/Services.
- Problem Solving and Flexibility.
- Listening Capacity.
- Polite, patient, and professional.
- At least 1 year of experience.
- Familiar with mobile functions.
- Basic IT knowledge.
- Capability to speak, read and write Dari, Pashto, English.
- Excellent data entry and typing skills.
- Special Requirements:
- Must own a smartphone.
- Must past HesabPay test.
- Training for one week on HesabPay.
Submission Guideline
Qualified candidates should submit their Resume and Cover Letter through link below:
https://careers.ahg.af//Home/view_job/jBHyeFd4Rk_-LLAzJq4ZuXznKRZmJKj6R41hwFNBAdw
Submission Email
https://careers.ahg.af//Home/view_job/jBHyeFd4Rk_-LLAzJq4ZuXznKRZmJKj6R41hwFNBAdw