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IT Assistant
Country Afghanistan Province Kabul,
Categories Information Technology, Type Full Time
Post Date 2023-12-17 Close Date 2023-12-25
Vacancy No AZI 008 Gender male female
No Of Jobs 2 Contract Duration One Year ( Extendable)
Education A university degree in IT, Computer Science, or a related field. Experience 2 years of experience in IT support or a similar role
Organization Opportunities for you Salary As per AZI salary Scale

About Company

About Akramzada International Ltd: About AZI: Akramzada International Ltd is established in 2001 and has gradually grown into a regional Asian trading company with heavy roots in Afghanistan and with strategic planning for regional growth across Asia and the Middle East, we have a proven track record of providing excellent service. to some of the world's leading organizations, especially in environments that are challenging and considered hazardous. AKI is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, colour, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements.

Job Description

AZI is in search of a qualified IT Assistant to install, configure, and maintain computer network systems for a company. He/she will be responsible for ensuring that their company's computer network is functioning properly and up-to-date. This position entails delivering primary IT assistance, overseeing IT hardware, and ensuring the efficient operation of our IT infrastructure including the overall IT network. A problem-solver with exceptional communication abilities and a passion for technology will be the optimal candidate.

  • Provide technical assistance to staff on hardware and software issues
  • Install, configure, and troubleshoot hardware and software
  • Monitor and maintain computer systems and networks
  • Set up accounts and user profiles
  • Provide system administration and maintenance
  • Respond to and diagnose technical hardware and software issues
  • Research and recommend new technologies
  • Create and maintain documentation of technical processes
  • Follow up with users to ensure their technical issues have been resolved
  • Other Duties: Perform any other identical tasks as assigned by supervisors, tailored to the organization's needs.
  • Documentation and Reporting: Maintain accurate records of system changes, prepare Change Request Forms, and ensure proper closure of reports.
  • Team Collaboration: Work closely with AZI Management and other team members to ensure a cohesive approach to IT support.
  • Equipment Management: Ensure the availability and functionality of IT equipment and network. Troubleshoot and replace failed components as required. Example tasks include diagnosing hardware issues and performing routine maintenance.

Job Requirement

REQUIRED MINIMUM EDUCATION:

A university degree in IT, Computer Science, or a related field.

REQUIRED MINIMUM EXPERIENCE:       

  • A university degree in IT, Computer Science, or a related field.
  • 2 years of experience in IT support or a similar role.
  • Strong verbal and written communication skills in English and Dari/Pashto.
  • Demonstrated ability to manage IT-related issues with effective solutions.
  • Proficiency in IT troubleshooting, computer/server configurations, and networking. Familiarity with all required programs.
  • Excellent problem-solving, adaptability, and teamwork skills.

KNOWLEDGE and SKILLS:                     

  • Ability to work under pressure
  • Planning and scheduling skills
  • Good organizational skills
  • Good communication and interpersonal skills (Fluent in Pashto and/or Dari with strong spoken and written English skills.
  • Demonstrated ability to interact professionally with a culturally diverse staff, clients and consultants.
  • Ability to work independently, take initiative and ability to meet deadlines with attention to detail and quality
  • Demonstrated intermediate computer skills in Microsoft Office Suite applications

COMPETENCIES:                                          

  • Functional expert – has knowledge of processes and products
  • Influencer – relates to people, builds relationships, and effectively presents arguments
  • Results seeker – meets deadlines, identifies actions, and achieves goals
  • Innovator – thinks creatively, anticipates changes, and produces solutions
  • Adaptor – stays calm under pressure and handles criticism well

Submission Guideline

Qualified and interested candidates should submit a cover letter and CV (with three Referees) indicating the vacancy announcement reference via email to jobs@azi.af no later 25 of December 2023.

Interested and qualified candidates should submit a full CV (maximum five pages) with a cover letter explaining their motivation in applying for the job and highlighting their relevant skills and experience.

In the e-mail subject line, please put job title & vacancy number of the position you are applying for, otherwise your applications will not be screened.

Do not submit academic certificates with the application. These can be requested if the candidate is selected for further recruitment process.

This is a Call for CVs announcement, once we collect and as per need of company we will come back to call only qualified and short-listed candidates for the written test/interview.

Akramzada International Ltd is an equal opportunity employer.

Submission Email