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| IT & Admin Officer | |||
|---|---|---|---|
| Country | Afghanistan | Province | Kandahar, |
| Categories | Information Technology, | Type | Full Time |
| Post Date | 2023-04-27 | Close Date | 2023-05-07 |
| Vacancy No | MCA014-2023 | Gender | male female |
| No Of Jobs | 1 | Contract Duration | One Year |
| Education | Diploma in IT/Network or relevant University degree in computer science is desirable and University Degree in Administration Management . | Experience | A minimum of three years’ experience in information technology with international NGOs |
| Organization | Opportunities for you | Salary | As per MCA Salary Scale |
About Company
About Mercy Corps: Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Country Summary Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build a more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by Afghanistan, since 1986 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the country and of those communities where we work. Presently, we work in three provinces, with a portfolio of programs aimed at promoting sustainable agriculture and natural resource-based livelihoods, combating natural resource degradation, expanding access to vocational training, providing access to water and sanitation facilities, promoting Hygiene and providing emergency response MCPA and winterization. Diversity, Equity & Inclusion Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today. Equal Employment Opportunity Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
Job Description
General Position Summary
The IT and Admin Officer will be based in Kandahar to provide technical support and ensure the proper functioning of ICT equipment, software, and network to meet office needs and demands in coordination with the ICT Manager. In addition, S\he will perform all administration duties to support the office in terms of day-to-day activities of the office. S\he will work under pressure and be comfortable prioritizing and handling multiple demands on his/her time.
ESSENTIAL JOB FUNCTIONS:
- Hardware and software installation, configuration, and troubleshooting in all types of PCs, Laptops, Servers, Printers, Tablets and Copiers.
- Read, understand, and implement the MCA ICT Systems Policy. Orient staff on appropriate use and monitor to ensure adherence to these policies.
- Joining all computers to Azure AD using Intune agent tools.
- Maintain, follow up of the network system and remove the errors whenever occurred in IT system.
- Maintain the file server, Routers, WAPs, Switches, P2P Wireless equipment in the office & guest house.
- Take and monitor the soft data backups of the office staff according to schedule & direction given by ICT Manager.
- Orient program and operation staff on the use of MS Office365 applications, MS Team, MS. SharePoint and data storage in the cloud.
- Monitor users for misuse of ICT Software, Hardware, and Internet, and report to ICT Manager.
- Repairing and troubleshooting basic hardware problems of office-wide computer systems, Printers, Scanners, Tablets and other electronic equipment.
- Maintain proper documentation of all IT equipment including system profiles, warranties, and IT stock/accessories; Organize and maintain central filing system of all ICT systems in MC office.
- Identify equipment and accessories required for the smooth functioning of ICT system in the office.
- Facilitate the purchase of ICT items through the Procurement Department.
- Prepare and maintain a comprehensive inventory of all computers, I/O devices, and software existent in the office.
- Installing and maintaining CCTV NVR, cameras, and other accessories.
- Perform smooth flowing of routine, administrative work of the Mercy Corps office and program support operations.
- Responsible for the smooth running of the office functions: photocopies and mail services, translation services, telephones, and faxes.
- Responsible for maintaining a supply of all admin documents and making them available for all MC Kandahar staff; and maintaining filinfiling stem.
- Responsible use and confidentiality of any information identified as sensitive.
- Other duties and tasks assigned by supervisor.
Job Requirement
KNOWLEDGE AND EXPERIENCE:
- A minimum of three years’ experience in information technology with international NGOs.
- Diploma in IT/Network or relevant University degree in computer science is desirable.
- Knowledge of Microsoft Office 365 is desirable.
- Knowledge of Microsoft Azure AD and MS Intune is desirable.
- Knowledge and usage of MS Team & SharePoint is required.
- Knowledge of Laptop, PC hardware and software configurations, win 10, 11, and MS Office 2016/M365
- Knowledge of Network Protocols, LAN & WAN hardware, and software configuration.
- Should have practical experience of cabling, Wired, and Wireless networking.
- Should have knowledge of Wi-Fi Standards, Channels and SSIDs.
- Should have knowledge of DHCP, DNS, Firewall, security protocols and Mail Servers.
- Knowledge of Mobile Data Collection such as Open Data Kit (ODK), GIS and GPS are an advantage.
- Familiar with Tablets, smart phones application and configurations.
- Familiar with cloud computing and online flatforms; especially: Google Suite, MS SharePoint as well as with computer documents, letters, sheets, formats etc.
- Knowledge and experience of data security and protection.
- Good expertise in administration of office
- Ability to work in a multi-cultural environment.
- Excellent Inter-personal and general communication skills.
- Knowledge of CCTV cameras, DVR/NVR, fingerprint (biometric system) is required.
- Good spoken and written Pashto and English.
Submission Guideline
While sending your CV & Cover letter, please state the title/ subject line as:
MCA014-2023 IT & Admin Officer
*Applications received after the closing date or with a different subject line will not be given consideration.
Only short-listed candidates whose application responds to the above criteria will be contacted for interview. Interested candidates should send their Applications to: af-vacancieskbl@mercycorps.org