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Operation Manager
Country Afghanistan Province Herat,
Categories Other, Type Full Time
Post Date 2022-10-25 Close Date 2022-11-11
Vacancy No R12805 Gender male female
No Of Jobs 1 Contract Duration 5 Months
Education Bachelor’s degree in a field related to business administration, public health, economics, rural development, or similar. Experience At least 3 years’ experience in an NGO, preferably in a development or relief context. Experience in project design, monitoring, and administration an advantage Good knowledge of WV as an organization and General humanitarian standards & principles
Organization Opportunities for you Salary As per WVA Salary Scale

About Company

About World Vision International: World Vision International (WVI) began emergency relief operations in Afghanistan in 2001 by addressing the urgent needs of children and families affected by natural disasters and decades of conflict. More than a decade later, World Vision Afghanistan’s (WVA) programs have expanded to development sectors such as health, nutrition, WASH, child protection, and education, empowering women to engage in civil and social change through interfaith partnership. WVA targets the most vulnerable in its interventions; including children, women, Internally Displace Persons (IDPs), and returnee refugees, as well as the most impoverished and marginalized families. These priorities have been chosen to contribute to our Goal of: “Improved survival and well-being of Afghan girls and boys, building the foundations for a better future for Afghan children and their communities.” Our work is well established in Herat, Badghis, Ghor, and Faryab provinces in the western region of Afghanistan. We work closely with all levels of society including children, parents, teachers, village councils, religious leaders, ministries, provincial departments, and other national and international agencies.

Job Description

Job Description:

Major Duties and Responsibilities:

 

30% Ensure Operational Efficiency and Effectiveness

  • Oversight: Provide strategic and operational oversight of the Zonal office programme portfolio, ensuring mechanisms and tools are in place for effective/accountable implementation of projects (end on time, on target, and within budget) across all funding types.
  • Implementation: Develop a culture of excellence with regards to the planning and implementation of projects, including periodic and targeted reviews of challenging projects to ensure completion and optimum expenditure rates.
  • Coordination: Spearhead coordination between teams with Operations (such as Zonal Managers/Senior Zonal Managers, technical sector leads, MEAL) as well as with support functions to promote information sharing, joint planning, and problem solving.
  • Quality and Rigor: Ensure effective support mechanisms are in place to facilitate quality programmes with technical rigor in child welfare and protection, livelihood, WASH, education in accordance with World Vision’s project models and donor requirements.
  • Inclusion & Vulnerability: Ensure effective support mechanisms are in place to enable programmes to identify, include, and benefit the most vulnerable children, and report their impact on these children.
  • Empowerment: Foster a culture of trust and mutual respect with the aim of empowering staff to take on more responsibility and to grow field staff’s contribution to addressing challenging context issues.
  • Specific indicators will be reflected in annual performance plans.

30% Foster Operational and Programmatic Planning, Reporting and Technical Quality

  • Planning: Ensure there are clear annual operation plans for each Zonal Office programmes and operations based on WVA  strategy and operational plan. Facilitate and be accountable for the execution and monitoring of annual operation plans in alignment with WVA donor requirements.
  • Learning & Accountability: Ensure all programs comply with World Vision’s Learning with Accountability & Planning (LEAP) standards.  Activities to support this include procuring human resources, funding, training, and one-on-one coaching to ensure strong compliance and best practice.
  • Technical Excellence: Ensure Operations provides technical excellence across all programmes by ensuring clear roles and responsibilities as well as collaboration and constructive behaviour between zonal office staff, and technical sector leads.
  • Technical Roles & Responsibilities: Ensure roles and responsibilities for technical planning, accountability and rigor are clear across zonal staff and technical sector leads, and in alignment with theory of change based programming and World Vision’s project models as well as responsive to evidence.
  • Integration and Community Engagement: Champion integration across technical areas as well as transformational development through WVA integrated programme approach, which guides community engagement in the unique context of the isolated areas and its protracted crisis.
  • Adaptive Management: Develop and implement effective systems for strategic and adaptive management, ensuring operational plans are in place and programs are able to make necessary adjustments to plans and budgets during implementation, in the interest of continuous improvement.
  • Sustainability: Ensure program plans include clear strategies to strengthen the sustainability of outcomes.
  • Reporting: Ensure all reports are high quality, developed in coordination with Program, and submitted on time to donors and support offices through relevant systems.
  • Safeguarding: Ensure Safeguarding standards are championed and upheld throughout operations in Zonal offices. .
  • Specific indicators will be reflected in annual performance plans.
  •  

15% Foster Risk and Compliance Culture

  • Support the Operations and Response Director by serving in a lead role for business continuity through an integrated risk management approach, including security, financial, operational and reputation risks by developing contingency plans and scenarios for smooth operations in each Zonal Office.  
  • Ensure all organisational policies, procedures, and compliance regulations are in place, understood, and followed by Zonal office staff.
  • Ensure awareness of donor requirements, including the timely preparation and submission of quality narrative and financial reports for grant projects implemented through each Zonal office.
  • Ensure that audit reports are responded to and recommendations implemented within approved / agreed timeframes.
  • Cultivate an atmosphere of good stewardship, accountable ministry, and diligent compliance with internal and donor processes
  • Cultivate an atmosphere of trust for the creation and delivery of high quality, effective, and accountable programming with healthy burn rates.
  • Specific indicators will be reflected in annual performance plans.
  •  

15% People Management and Capacity Building

  • Promote high team morale, especially within highly stressful fragile contexts and environments.
  • Work closely with Operation and Response Director to ensure quality staff are attracted, retained, and developed to effectively work within a fragile context.
  • Support the Operation and Response Director to have clear and deliberate retention plans specific individual staff members and succession plans in place for Senior Zonal/Zonal Managers.
  • Provide needed support to Operation and Response Director to be able to Champion performance management mechanisms, ensuring full participation and quality results to promote staff engagement and a culture of excellence.
  • Support  Operation and Response Director  to romote Operations as ‘One Team’.
  • Be in Charge and the direct replacement for the Operation and Response Director when on leave or outside the office/country with full authority when requested to do so.
  • Act as mobile Senior Zonal/Zonal Manager based on  Operation and Response Director’s assignment as needed to cover the gap.
  • Cultivate an atmosphere of staff empowerment and motivation leading to active participation in programme initiatives, lead by example, and actively engage with all staff.
  • Specific indicators will be reflected in annual performance plans.
  •  

10% Ensure Safe and Secure Working Environment

  • Ensure security and risk mitigation measures are in place and in use in coordination with WVA Security and Access Manager for each Zonal office.  
  • Ensure adherence to Core Security Requirements in Zonal offices in close coordination with Senior Zonal/Zonal Mangers.
  • Lead the timely implementation of security recommendations.
  • Promote a culture of security awareness and risk reduction in Zonal Offices.
  • Specific indicators will be reflected in annual performance plans.

Job Requirement

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • At least 3 years’ experience in an NGO, preferably in a development or relief context.
  • Experience in project design, monitoring, and administration an advantage
  • Good knowledge of WV as an organization and General humanitarian standards & principles
  • Excellent communication skills (oral and written)
  • Excellent analytical /problem solving skills and detail orientation.
  • An understanding of the working s of major donors and WV support Offices
  • Strong commitment to World Vision’s - Vision, Mission and Core Values Able to work well as a respected team member and build and promote team cohesion
  • Ability to operate effectively and sensitively in the culture and present context of the country
  • Excellent organizational and time management skills, ability to manage and prioritize tasks.
  • Able to assist in developing and managing training materials and learning resources
  • Ability to design and manage databases Ability to work according to a flexible working timing
  • Proven ability to manage a large and diverse programme portfolio with multiple donors.

Required Education, training, license, registration, and certification

  • Bachelor’s degree in a field related to business administration, public health, economics, rural development, or similar.

Preferred Knowledge and Qualifications

  • Ability to be agile and possesses strong decision-making skills.
  • Possesses strong problem-solving skills and is a proactive problem solver who is able to unravel and solve multiple complex challenges in an agile and efficient manner.
  • Strong ability to work with various partners, local authorities to develop and maintain positive external relationships.
  • High emotional intelligence.
  • Strong organizational, management and negotiation skills.
  • Demonstrates well-developed interpersonal skills
  • Must possess sound people management skills.
  • Excellent communication skills, both verbal and written, with computer proficiency
  • Ensures gender diversity and social inclusion perspective in the scope of work
  • Must be a highly pro-active person with ability to act quickly and to coordinate numerous activities at the same time.
  • Driving skills

Travel and/or Work Environment Requirement

  • Accessibility to operation areas in each Zonal Office.
  • The position requires ability and willingness to travel domestically 40% and internationally 10% of the time. 

Physical Requirements

  • must be fit an able to travel

Language Requirements

  • English and Dari/Pashto

Applicant Type Accepted:

Local Applicants Only

Submission Guideline

The application closing date is 08-Nov-2022. Qualified applicants can apply for the position by filling in the online application form in the WV Career portal. applicants can also attach their CV and cover letter to the online system. Please note that only the applications received through the online portal will be considered for this position.

Applicants can log in to WV online application system by copying and pasting the following link into their web browser.

Submission Email