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| ICT Assistant | |||
|---|---|---|---|
| Country | Afghanistan | Province | Kabul, |
| Categories | Information Technology, | Type | Full Time |
| Post Date | 2022-07-14 | Close Date | 2022-07-25 |
| Vacancy No | VA-2022-0315 | Gender | male female |
| No Of Jobs | 1 | Contract Duration | Till the end of Dec, 2022 (Extendable) |
| Education | Bachelor’s Degree in computer science | Experience | Two Years relevant experience in ICT field. |
| Organization | Opportunities for you | Salary | As per NRC salary scale |
About Company
About Norwegian Refugee Council: The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
Job Description
Generic Responsibilities:
- Adhere to NRC policies, tools, handbooks, and guidelines
- Assist with the implementation of the support function portfolio according to plan of action
- Prepare and develop status reports as required by management
- Ensure proper filing of documents
- Promote and share ideas for improvement of the support function
Specific Responsibilities:
- Follows all IT procedures & policies in NRC Support and Central Programme Office.
- keeps regular contact with NRC staff requiring IT support & help disk
- has good relationship with colleagues
- should dedicated to his/her work as IT Member in NRC Afghanistan
- Networking installation as LAN in any NRC new sites in Kabul/ supporting from IT coordinator and IT Officer.
- Different software, antivirus installation, configuration
- Windows, office installation, email configuration
- Updating IT Inventory on weekly basis, filling the IT item damage report, hand over, managing the IT stock, taking the repairable IT items to workshop
- Back up of data regularly/users, contacting IT focal points in NRC offices
- Online control of IT system in NRC Support and Central Programme Office
- Should focus more on analysing problems, finding, and delivering permanent solutions to problems occurring on regular basis, instead of providing emergency support and spending time and energy on troubleshooting same problems.
- should provide report/manual on troubleshooting most common network/computer related problems
- needs to improve planning of work and should provide regular weekly plan on planned activities in following weeks & get approval from IT Coordinator
- Needs to improve reporting skills and should provide regular weekly & Monthly report on all activities done during the past week & Month.
- Analyse NRC network and recommend optimal solutions for any new Problems.
- Must Travel to provincial offices if requires
- Any other task given by ICT Coordinator, Able to work on Weekends if requires
Job Requirement
Generic Professional Competencies:
- Bachelor’s Degree in computer science
- Two Years relevant experience in ICT field.
- Technical specific knowledge from the humanitarian sector
- Previous experience from working in complex and volatile contexts
- Documented technical competences related to the position’s responsibilities
- Documented results related to the position’s responsibilities
- Fluency in English, both written and verbal
- Bachelor’s Degree in computer science
- Two Years relevant experience in ICT field.
- Previous experience working in a similar role providing technical ICT support, help desk experience and experience with local area networks an asset.
- Previous experience in work with Windows based networks, Windows 2012/2016/2019 Server and Active Directory.
- Relevant education and certificates (MCSE) (CCNA) in Windows 2012/2016/2019 are an advantage, windows domain environment – DNS, DHCP, TCP/IP, remote control, Dell/HP, Cisco, Microsoft Networking. Back up data system.
- A+ Hardware with Networking.
- Good knowledge of anti-virus and Cisco firewall software
- Good Knowledge of Cisco & Microsoft network environment.
- Office 365 Knowledge
- Having Ability to install and working with different Operating systems and all kind of software
Behavioural Competencies:
- Analyzing
- Empowering and building trust
- Communicating with impact and respect
- Planning and delivering results
We Offer:
- Monthly Salary based on NRC Afghanistan Salary Scale.
- NRC has medical coverage for staff plus 4 dependents.
- Leave and Holidays accordingly Afghanistan Labour Law.
- Top up Credit card on monthly basis.
Submission Guideline
For applying and more information, please copy below link and paste in the web address.
Note: All applicants are supposed to create and properly fill online CV profile in the system, example (personal, education, experience background etc..) and only attaching CV won’t be enough.