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| IT Manager | |||
|---|---|---|---|
| Country | Afghanistan | Province | Kabul, |
| Categories | Information Technology, | Type | Full Time |
| Post Date | 2022-06-04 | Close Date | 2022-06-08 |
| Vacancy No | 28120 | Gender | male female |
| No Of Jobs | 1 | Contract Duration | 12 months with possibility of extension |
| Education | Bachelor in Computer Science, Information Technology or relevant | Experience | 5 years plus relevant experience is required |
| Organization | Opportunities for you | Salary | NTA Salary Scale (Grade C, Step 1-3) |
About Company
About IRC (International Rescue Committee): The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity, and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. The IRC opened the country program in Afghanistan in 1988. Our programs span the range from humanitarian relief to early recovery and development activities, focusing on child protection, education, economic wellbeing, health, and power. The IRC works in 9 provinces throughout Afghanistan, among which are some of the most security volatile, and employs over 1000 staff.
Job Description
General Duties
- Provide technical assistance from staff for all PC hardware, software, and associated peripherals.
- Install and configure operating systems and IRC-approved software packages to the agreed standards of IRC global operations.
- Maintain existing computer equipment to the agreed standards of IRC global operations by performing upgrades, new installations, and carrying out routine procedures.
- Coordinate with Operations/HR team for creation and suspension of new user accounts/e-mail, and with Logistics team for allocation of IT-related assets.
- Ensure that hardware inventory is being maintained (in cooperation with IRC global IT department) and track all equipment transfers.
- Maintain the proper storage of inactive IT assets (computers, printers, UPSs, etc).
- In consultation with IRC HQ, assist in procurements, including conducting needs assessments,
- Perform and maintain operating systems and office application suites on all user workstations. Ensure that security updates are properly being applied and that workstations remain up-to-date.
- Monitor workstation usage to ensure that users remain within the confines of the IRC Afghanistan Acceptable Usage Policy.
- Conduct visits to field offices as needed to provide training to field office staff and maintain hardware checks on all IT-related assets.
- Ensure that IRC staff remains in compliance with IRC Afghanistan Security Policies, IT Acceptable Usage Policy, and Mandatory Reporting Policy as it pertains to IT.
- Submit regular progress reports to the ICT Coordinator
- Participate and represent the IT department in any IRC Afghanistan Operations or Staff meetings
- Attend and participate in training identified/organized by the supervisor.
- Participate and represent IRC in any inter-agency IT-related meetings or seminars
Follow and adopt any new procedures/guidelines designated IT Coordinator/Global IT
- division
- Assist in an IT capacity for any program-related duties as requested by your supervisors. This includes assistance in producing supplementary programs or visibility materials for various IRC programs.
Specific Duties:
- Regular IT training for all staff,
- Field trip and provide IT training to staff
- Maintenance of Solar power backup system for main and all field offices
- Box cloud Data backup management
- BVA/Integra ERP troubleshooting
- Service Now Ticketing system management
- Update IT Asset inventory database
- Prepare PRs for all IT equipment
- Prepare a Top-up card list for the staff
- BVA Management
- Sim Card Management
- IT Documentation
- IT Troubleshooting
- Up to date IT equipment tracking sheet
- Regular instruction to staff about overall usage of the IT equipment
- Provide updated information to staff about overall IT Training
- Any additional tasks assigned by the supervisor
Job Requirement
- Bachelor of computer science, Information or relevant, plus minimum 5 years experience in relevant field
- A+ Certification and/or MCSE Certification preferred
- Proficiency in written and spoken English; Fluency in Dari and Pashtu languages
- Proficiency with Microsoft Server 2019 and Active Directory
- Strong technical writing/documentation skills
- Strong hardware deployment/repair skills
- Strong interpersonal, communication, and report-writing skills.
- Flexibility and ability to work under pressure
- Adaptability for working in a multi-cultural environment
Submission Guideline
All qualified candidates are requested to open the given link and follow the instructions:
https://rescue.csod.com/ux/ats/careersite/1/home/requisition/28120?c=rescue
applications received without a given link and/or online system will be disqualified and removed from the entire process.
Shortlisted candidates will be directly contacted for a written test and after that for interviews. If you are not contacted TWO or FOUR WEEKS after the closing date .please know that your application has not been successful for the post. IRC Afghanistan Country Office – Kabul, Street No.3 Qala e Fathullah District 10, Beside the Fatima Mosque.