Job Summary: 

The M-paisa Finance Operations Manager role is mainly to: • Manage the Mpaisa planning, reporting & float management • Define and execute the Mobile Financial Service Finance operations processes • Manage Team and internal stakeholders to support the daily Mpaisa operations.  This position has a direct impact on Roshan perceived image and in the minds of the Agents/Merchants.

 MAJOR RESPONSIBILITIES:

• Manage payment channel Actors (Agent/Merchants & payment acceptors) commission computation and disbursement.
• Manage the relationship between Mpaisa and key external stakeholders including bank partners, central bank, merchants, agents, and other statutory bodies.
• Ensure optimal adherence to the M-paisa processes developed and fraud management.
• Lead by example and inspire team members through excellent stakeholder management, content expertise and thought leadership.
• Train, manage Team and Monitor to handover Mpaisa Finance Operations activities.
• Define the M-paisa float management processes to improve efficiency and meet Roshan goals.
• Ensure the strict respect & execution of Mpaisa float Management processes
• Identify and provide Mobile Financial Services solutions for areas of high risk in the revenue cycle, documentation or billing practices.
• Supervise Mpaisa budget preparation.
• Ensure that daily, weekly and monthly reports exist for all relevant activities, trends, revenues in the Mpaisa structure.
• Manage internal systems used for recording revenue and compliance with tax and regulatory requirements.
• Ensure accuracy, timeliness, compliance, and efficiency of revenue transactions including revenue accruals for month-end close.
• Ensure effective settlement & reconciliation with Partners Banks if necessary.
• Settlement & Reconciliation of M-paisa Transactions and internal accounts and ensure proper filing of Mpaisa reports and documents.
• Ensure compliance to anti-money laundering (AML) and Counter-Terrorist Financing (CTF).
• Audit work and information flow: recommend changes & enhancements to procedures in order to meet Agents/ Merchant and end users’ satisfaction.

  Perform ad-hoc duties assigned by management.

General Accounting Function:

• Reconcile account balance for all balance sheet line items, including bank and subsidiary ledgers reconciliations
• Ensure that the integrity of the general ledger and all subsidiary ledgers is maintained at all times
• Prepare and upload journal entries and assist department head in the month-end and year-end close process
• Perform monthly overhead analysis
• Prepare monthly cash forecast/receipts, invoices and collection of those invoices
• Risk Management Function:

• Manage current and potential financial risks associated with current and emerging services
• Monitor and mitigate potential risks associated with fraud
• Other: 

• Ensure that all agent commissions are verified and paid within the first 5 business days of each month
• Ensure that all Roshan Shops have adequate float and cash on hand for salary disbursements
• Liaise with all departments within M-Paisa to identify needs and requirements from the software, and obtain the instruction from Vodafone
• Perform daily system checks and ensures there are no issues.  System checks include but are not limited to:  M-Paisa commissions payable, commissions receivable
• Build and execute processes and sign offs for all tasks and ensure that all required stakeholders give support
• Ensure that all M-Paisa business partners (agents, merchants etc) have valid contracts
• Identify need for process improvements which will support the team
• Support all areas with regards to Pilot Programs