We are looking for a highly motivated and experienced Branch Manager to oversee our branch's daily operations. The Manager will lead a team, ensure smooth branch operations, deliver outstanding customer service, and achieve sales targets. The ideal candidate should have strong leadership skills, a deep understanding of the telecom industry, and a passion for driving business growth.

Duties & Responsibilities

• Branch Operations: Manage all operational aspects of the branch, including daily activities, staffing, and inventory management.
• Team Management: Lead, mentor, and motivate branch staff to achieve sales targets and maintain high service standards.
• Sales & Customer Service: Drive sales of SIM cards, credit cards, and other services. Ensure exceptional customer service and address customer complaints or issues.
• Staff Training: Train and develop branch employees on product knowledge, sales techniques, and customer service skills.
• Compliance & Reporting: Ensure all operations comply with Salaam Telecommunication’s policies and legal requirements. Maintain accurate records and generate sales and performance reports.
• Inventory Control: Manage inventory levels to ensure availability of products and services, and conduct stock audits as necessary.
• Customer Relations: Build and maintain strong relationships with customers to promote loyalty and repeat business.