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| Receptionist (CCCM/CRC) (Re Announced) | |||
|---|---|---|---|
| Country | Afghanistan | Province | Kandahar, Nangarhar, |
| Categories | Program, | Type | Full Time |
| Post Date | 2024-11-05 | Close Date | 2024-11-10 |
| Vacancy No | VAC-12283 | Gender | male female |
| No Of Jobs | 3 | Contract Duration | 6 Months with possibility of extension |
| Education | Bachelor’s degree from an accredited academic institution, preferably in social sciences, political science, development, international relations, or related field | Experience | Three years of relevant professional experience. |
| Organization | Opportunities for you | Salary | As per organization salary scale |
About Company
About CTG: CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006. CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions. Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services. Visit www.ctg.org to find out more
Job Description
Context:
Under the overall supervision of the CCCM Program Coordinator and the direct supervision of the National Project Officer, the successful candidate will contribute to roll out IOM CCCM programmes and will be responsible to support IOM CCCM unit, he/she will perform the following duties.
Core Functions / Responsibilities:
- Responsible for all reception duties related to the Community Resource Centres.
- Responsible for welcoming and attending beneficiaries and visitors at the reception point.
- Attend questions of visitors and beneficiaries and provide relevant and appropriate information to the asked questions.
- Provide information session to the beneficiary when needed.
- Maintain info session materials updated and regular follow-up with CRC Team Leader and the IM & Referral FP to make sure nothing is missed.
- Support IM & Referral FP in terms of collecting appropriate information for referrals and sharing the information on timely manner with the focal point to make sure its referred on time.
- Direct beneficiaries and visitors to the relevant services in the CRC or referral FP where referrals are needed.
- Maintain the CRC hotline numbers, making sure the phone calls are answered.
- Participate in the planning of event celebration, organizing meetings with service providers and community leaders.
- Take notes on what is needed for the CRC in terms of equipment and sharing it with the Team Leader and Field Assistant to be further shared with relevant CCCM staff in Kabul.
- Translate the materials shared internally and externally by the service providers.
- Keep contact lists for all national and international staff always updated.
- Carry out any other tasks requested by Line Manager
Job Requirement
Education
Bachelor’s degree from an accredited academic institution, preferably in social sciences, political science, development, international relations, or related field with at least one year of relevant work experience
or
High school diploma in the above fields of studies with three years of relevant professional experience.
Experience
- Experience in a Camp Coordination and Camp Management (an advantage)
- Experience in attending the clints and beneficiaries
- Strong ability to engage with community members, partners, and other stakeholders in a respectful manner (essential).
- Familiarity with the local area and surrounding (desirable)
- Experience with participatory fieldwork, methodologies, and monitoring
SKILLS
- Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds
- Ability to work independently, with excellent organizational and multi-tasking skills.
- Ability to work in challenging settings, under pressure while respecting tight deadlines.
- Demonstrated ability for leadership in the context of partnership building and consensual decision-making.
- Knowledge of camp management-related technical guidelines, standards, and indicators.
- Knowledge on Microsoft word, Excel, power point, database management, data entry is required.
Languages
- For all Applicants, fluency in English is required (oral and written).
- Working knowledge of Pashto or Dari is required.
- Fluency in all national language(s) are highly advantages.
Required Competencies:
VALUES - All IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - Behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Note: Qualified female candidates are highly encouraged to apply.
Submission Guideline
- Click on the link below and then click on ‘Register and Apply’ if you are not already registered with CTG.
- Follow the steps to provide your details and register;
- Provide the information marked in red.
- Save your profile and upload copies of your qualification and CV.
- Once your profile is created and saved go to Vacancies tab on the right corner.
- Click on the vacancy that you want to apply for.
- Provide your current employment details, date that you are available from and salary expectations.
- Tick the boxes and click submit.
- You will see your application under the Application tab
- Tayo (tayohr.io)
Submission Email
https://app.tayohr.io/jobs/detail/vac-12283-receptionist-cccm-crc-11003