Core Functions / Responsibilities:

1. Physical presence at border point either during the evening or day shifts depending on the peak of push back and return.
2. Participate in the briefing of all undocumented returnees over IOM Protection Assistance.
3. Contribute to provide information about the Awaaz Afghanistan-UN call Center services as accountability feedback mechanism to undocumented returnees in border point.
4. Keep regular contact with DoRR staff at border point and with Protection staff in the province of duty station and in Kabul to assist the coordination of any issues related to the return.
5. In close coordination partner present at the border points, assist in the process of identification, protection screening and referral of the most vulnerable cases and verify that no vulnerable and protection cases are excluded from the humanitarian assistance.
6. Participate in the provision of capacity building to partners at the borders on the identification, protection screening and referral of protection cases.
7. Keep regular updates and figures of the overall return (pushed back, deported and spontaneous returnees) reports to Protection staff in Kabul.
8. Perform any other tasks assigned by supervisor.

Required Qualifications and Experience

Education

• Bachelor’s degree in Political Science, Social Science, International Relations, Development Studies, Human Rights, Law or related fields from an accredited academic institution with one (1) year of relevant professional experience

or

• High School Diploma with three (3) years of relevant professional experience

Experience

• Experience in protection case management and Protection Monitoring particularly, working with returnees within the Afghan context.
• Experience in conducting interviews with people at-risk and referring to services in accordance with their needs.
• Experience using KOBO for data entry.
• Experience in working with migrants, refugees, internally displaced people, victims of trafficking and other vulnerable groups.
• Experience in preparing the monthly report.
• Basic information on the migration issues within Afghanistan and the reasons why people Experience of screening and identification.
• Experience working directly with beneficiaries in field locations in an advantage.
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

SKILLS

• In-depth knowledge of humanitarian principles.
• Good Communication skills.
• Basic knowledge of what IOM is doing in Afghanistan for migration and specifically for the undocumented Afghan returnees. 
• Knowledge of using data collection through KOBO 
• Computer literacy (Microsoft Word and Excel) (required).
• Willing to collaborate with and support people from different ethnic groups and different religions (required).
• Good interpersonal and problem-solving skills (required).

Languages

• For all Applicants, fluency in English is required (oral and written).
• Working knowledge of Pashto or Dari is required.
• Fluency in all national language(s) are highly advantages.

Note: Qualified female candidates are highly encouraged to apply.

Required Competencies:

  VALUES - All IOM staff members must abide by and demonstrate these five values:
 

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
   

CORE COMPETENCIES - Behavioural indicators
 

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.