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Response Officer(Center Officer)-Female Only
Country Afghanistan Province Herat,
Categories Program, Type Full Time
Post Date 2024-07-29 Close Date 2024-08-03
Vacancy No 53228 Gender Female
No Of Jobs 2 Contract Duration 31-Dec-2024 (Extendable)
Education Bachelors degree in social work, humanities, other social science, or related field Experience Having 2-3 years of work experience in relevant fields.
Organization Opportunities for you Salary As Per IRC Afghanistan Salary Scale (Band 8B)

About Company

About IRC (International Rescue Committee): The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity, and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. The IRC opened the country program in Afghanistan in 1988. Our programs span the range from humanitarian relief to early recovery and development activities, focusing on child protection, education, economic wellbeing, health, and power. The IRC works in 10 provinces throughout Afghanistan, among which some of the most security volatile, and employs over 1000 staff. Compliance with Policies: Compliance with the IRC WAY (our standards for professional conduct) is a responsibility shared by all involved in delivering on the IRC’s mission. We must abide by the IRC Way and Safeguarding Policies all the time. The IRC has zero tolerance approach to the IRC Code of Conduct including safeguarding violations being committed by its staff, consultants, contractors, volunteers, interns, suppliers, vendors, sub-grantees/partners, implementing partners or any other associate.

Job Description

Technical Quality

  • Ensuring that FSP (Family Support Program) activities are women, girl and survivor-centred, and adhere to best practice and GBV guiding principles, flagging any concerns to the Sr. Response officer in a timely manner.
  • Ensure at all times a women, girl and survivor-centred approach throughout all activities and services you and the team provide in Family Support center (FSP); this includes ensuring confidentiality of survivors, and respect for their wishes and decisions.
  • Providing services like assessment of women’s needs; provide emotional support, basic, crisis counselling (and in some contexts further individual counselling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential, and appropriate referrals in-line with the formal GBV referral pathways.
  • Providing discretionary assistance (such as transportation, dignity kit items, urgent medical cost) if in-line with internal protocols and eligibility criteria to meet most urgent needs.
  • Case Management

    • Adhere to the GBV guiding principles throughout all case management and PSS interventions for women and girls.
    • Identify concerns related to and support adherence to GBV referral protocols and GBV guiding principles and bring these concerns to the FSP Sr. Response Officer.
    • Maintain detailed and confidential case files, ensuring they are carefully and safely stored in the in-line with the Case Management Protocol, data protection protocols, and safety and ethical standards on GBV information management; and ensuring the GBVIMS remains password protected.
    • Where available and of quality, work in close collaboration with GBV service providers to ensure women and girls have safe, discrete, and confidential access to said service providers
    • Conduct assessments with adolescent girls, their caregivers, and other stakeholders to identify key concerns, needs, and opportunities.
    • Regularly advocate for the provision of life-saving medical care including clinical management of rape and family planning.
    • appropriate referrals in-line with the formal GBV referral pathways; providing discretionary assistance (such as transportation, dignity kit items, urgent medical cost) if in-line with internal protocols and eligibility criteria to meet most urgent need
    • Provide age-appropriate case management, including assessment of women’s needs; Provide emotional support, basic, crisis counselling (and in some contexts further individual counselling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential.

    Staff Supervision and Development

    • Conduct a weekly scheduled team meeting for all staff at the Center to discuss programming progress, successes, challenges, quality and areas for improvement, adaptation, or change; feedback to the Snr FSP Program Officer and put in place an action plan.
    • Conduct regular 1 to 1 meeting with each of your direct-report staff to reflect on work, communicating clear expectations.
    • Create monthly site teamwork plans with the Center team; review these on a weekly basis to check process and adjust if necessary.
    • Conduct weekly check-in meetings with the incentive workers and volunteers to ensure they are supported in their roles and have what they need to run their activities; support on recruiting these positions for the center.
    • Directly supervise the family Support Center Programming and ensure timely completion and submission of monthly timesheets, communicating clear expectations, setting performance objectives, probation reviews, and annual performance reviews the regular staff of FSP-Center facilitators and support staff.
    • Monitor staff care and well-being and approve and manage all leave requests to ensure adequate coverage
    • Through close work with the Family Support Programming’s Family Support Center Sr. Response officer and Family Support Programming’s Manager, ensure that all new staff are provided with the core FS needed training package and identify opportunities for further training
    • Assist with the recruitment of program staff and incentive workers.

    Monitoring and Reporting:

    • In cooperation with the Family Support Senior Response officer and FSP Manager, continuously monitor activities, assessing their relevance to the needs, priorities and interests of women and adolescent girls.
    • Keep close track of indicators on a monthly, and flag to the Family Support Senior Response officer and FSP-Manager when programs is behind of activity implementation.
    • Using the program data and indicator tracker to update the weekly activities and share with the GBVIMS Assistant/Snr Response Program Officer to consolidate all site activity data; meet submission deadlines as requested.
    • Ensure that information and case files are carefully and safely stored in the center in-line with the Case Management Protocol, data protection protocols, and raise concerns to the Snr FSP Program Officer as needed.

    Coordination

    • Actively participate in the mandatory weekly team case management meeting and the individual supervision sessions with the FSP. Senior. Response officer.
    • Conduct ongoing focus group discussions with women and adolescent girls to inform program activities; and working with the FSP team in the Center to ensure response to the evolving needs of women and girls and their communities.
    • Maintain effective working relationships with relevant stakeholders including community leaders and other implementing partners.
    • Complete monthly activity reports, according to guidance provided by the WPE Response Officer.

    Other

    • The ability to travel to villages throughout Herat  districts and other  provinces in which IRC operates, including but not limited to Kabul and Herat
    • The ability and willingness to travel throughout Herat province during emergencies to provide essential GBV CM services
    • Complete attendance sheets for relevant activities and contribute to monthly activity reports
    • Maintain positive coordination and relationships with partner and other sector staff. 
    • Other relevant duties as assigned by the FSP-Manager to support the implementation and quality of the program

Job Requirement

  • Having 2-3 years of work experience in relevant fields.
  • Bachelors degree in social work, humanities, other social science, or related field
  • Clear understanding of the impact and dynamics of GBV on women and girls
  • Demonstrated interest, enthusiasm, and commitment to working with women and girls, and their rights, safety, empowerment, and improving their access to resources and services
  • Direct experience in providing basic counselling, psychosocial support, case management, and delivering services to women and girls GBV survivors
  • Experience providing training and mentoring to others.
  • Experience in supervising staff, activity design, planning and monitoring, and overseeing direct services
  • Demonstrated understanding of and ability to maintain confidentiality and respect for clients.
  • Positive and professional attitude, including ability to lead and work well in a team setting
  • Ability to discuss sensitive issues with respect, empathy, and professionalism
  • Knowledge and experience with community outreach and mobilization
  • Familiarity with principles of monitoring and evaluation; experience in writing brief narrative reports and data reporting
  • Basic computer skills and familiarity with Word/Excel
  • Fluency in Dari, Pashto, and English
  • Three to five years of experience managing GBV programming.  

Submission Guideline

(“ The IRC encourages employees to remain in a position for at least one year and be in good standing before applying for another position within the organization. if an employee is interested in a vacant position within the organization, he/she must inform his/her supervisor in advance before applying for a new position”)

(However, 1 year is a must to complete but to encourage IRCA employees somehow we are flexible who work in the current IRC position for at least 6 months or above and are given chance to compete for an opportunity in the organization)

All qualified candidates are requested to open the given link and follow the instructions:

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/53228?c=rescue

applications received without a given link and/or online system will be disqualified and removed from the entire process. 

Shortlisted candidates will be directly contacted for a written test and after that for interviews. If you are not contacted TWO or FOUR WEEKS after the closing date .please know that your application has not been successful for the post. IRC Afghanistan Country Office, Qala-e-Fathullah, Street # 3, District 10, Old UNOCHA Office, Beside Fatemia Mosque.

Submission Email