Case Working

• Conduct psychosocial assessment of vulnerable cases, including environmental, emotional, behavioral, and social factors as well as resources and strengths that impact the individual well- being.
• Refer cases internally for legal assistance, psychological counselling, livelihood support or financial assistance, when needed.
• Ensure coordination with the main service providers in the area of intervention for prompt referral, follow up and information sharing.
• Manage, fill, archive specific forms for cases profiling, referral and weekly reporting ensuring confidentiality, accuracy, and timeliness.
• Monitor and follow up the outcome of the material assistance provided by other partner agencies and services providers.
• Be available to provide emergency assistance and basic emotional support for urgent cases.
• Ensure that data protection protocol is respected.
• Provide daily updates to the supervisor about new cases assessed.
• File and report in detail on all cases with relevant information about the case, background, case plan, follow up and actions taken.
• Provide weekly overview of case working activities on regular basis.
• Participates in meetings and training in and outside the centers including case management meetings and case conferences.
• Participates in daily staff meetings.
• Participates in weekly internal case management meetings for Child Protection, GBV and PwSN.
• Compile with RRAA, PSEA and Data protection polices, Cash and case management.
• Maintain a high level of confidentiality during its processing with case beneficiaries.