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Community Supervisor
Country Afghanistan Province Herat,
Categories Program, Type Full Time
Post Date 2024-02-08 Close Date 2024-02-20
Vacancy No SDO/HR/CS/004 Gender Male
No Of Jobs 1 Contract Duration 1 Year
Education Bachelor Degree in Relevant Field Experience 2-3 Years
Organization Opportunities for you Salary As per Organization scale

About Company

About Sanayee Development Organization (SDO): Independent, private, and non-profit, Sanayee Development Organization (SDO) applies strict political and religious impartiality and operates following principles of non-discrimination, transparency, and responsiveness. SDO is committed to contributing to immediate humanitarian relief to meet urgent needs and ensure people’s dignity while the same time, considering co-creating longer-term alte principles or sustainable growth that should enact a reduction of people's dependency on humanitarian assistance. For close to 34 years, SDO proudly reserves a track record of working with millions of deprived and excluded Afghan families in the most remote and poorest areas of Afghanistan to help build basic services, improve livelihood, strengthen the rights of women and children, help communities protect against natural disasters and respond to humanitarian performers. Our rights-based approach gives ordinary Afghans the opportunity to voice their needs, having them feel ownership and letting them shape the future of their communities with less external support possible. On the other hand, this approach has left out SDO with great trust and respect among the communities we serve resulting in allowance to gain access to some of the most underserved areas of the country. Being context-sensitive and adhering to the Rights-based Approach, SDO thematically operates in community-based development, peace-building, education, healthcare, women empowerment, and humanitarian assistance.

Job Description

Objective: The primary objective of the Community Supervisor is to manage and maintain a positive, engaging, and vibrant community space where members feel supported, encouraged, and empowered to participate and contribute.

 

Responsibilities:

- Oversee the day-to-day operations of the community, including monitoring posts, comments, and discussions to ensure they align with community guidelines and values.

- Respond promptly and empathetically to member inquiries, feedback, and concerns, and escalate issues to the appropriate channels when necessary.

- Foster a sense of community by encouraging members to participate in discussions, share their experiences, and support one another.

- Develop and implement engagement strategies to increase participation, retention, and satisfaction among members.

- Work with the community team to create and curate relevant, timely, and high-quality content that resonates with members and aligns with community goals.

- Analyze community data and feedback to identify areas for improvement and inform future community initiatives.

Job Requirement

- Proven experience in community management.

- Excellent communication and interpersonal skills, with a track record of building positive relationships with diverse communities.

- Demonstrated ability to handle challenging situations with empathy, tact, and professionalism.

- Strong analytical skills, with the ability to collect and analyze data to inform decision-making.

- Knowledge of social media platforms, community management tools, and content creation best practices.

- Passion for community building and a deep understanding of the value of building strong, engaged communities.

Submission Guideline

interest candidate who meets the requirements may send their CVs (PDF) along with a Cover letter indicating their interest in the position through the below email:jobs@sanayee.org.af
Kindly mention the exact title of the position and vacancy in the subject line of your e-mail.
the closing date is Feb-20-2024 Please ensure your application is sent before the mentioned date.
Only those applicants selected for a written test/interview will be notified.

Submission Email