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| Call Center Data analyst | |||
|---|---|---|---|
| Country | Afghanistan | Province | Kabul, |
| Categories | Program, | Type | Full Time |
| Post Date | 2023-03-28 | Close Date | 2023-04-06 |
| Vacancy No | VAC-9505 | Gender | male female |
| No Of Jobs | 1 | Contract Duration | 8 months (extendable) |
| Education | Bachelor's in in Information management, IT, statistics, data science, public health, or a related field (essential). | Experience | At least 3 years of experience in data analysis, and database design and maintenance preferably in the public health sector year/s of demonstrable relevant Public Health experience |
| Organization | Opportunities for you | Salary | As per salary scale |
About Company
About CTG: CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006. CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions. Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services. Visit www.ctg.org to find out more
Job Description
The Call Center of Polio Eradication programme at the National Emergency Operation Center (NEOC) was re-established March 2023 to facilitate community listening, feedback loops, community education and awareness. This Call center will provide platform for telephonic queries and complaints about polio eradication to be addressed timely. Likewise, it will deliver accurate information about the benefits of vaccines for polio and other vaccine-preventable diseases to the target audiences through telephone effective conversation, text, and voice messages to promote their acceptance in the community.
This Center will be a two-way communication channel; in addition to performing as a call reception center, there will be capability to call out to specific recipients (target groups) to provide information on vaccines, vaccinations, and encourage caregivers to vaccinate their children against polio and other childhood diseases.
Unlike previous utility of the Call center for monitoring of polio vaccinations in inaccessible areas, this Call center is envisioned for monitoring, surveys and communication purposes across the country with focus on low performing areas or communities. Other Call centers in East and South regions will compliment activities of this Center.
Job Requirement
Qualification:
- Bachelor's degree in Information management, IT, statistics, data science, public health, or a related field
- At least 3 years of experience in data analysis, and database design and maintenance preferably in the public health sector
- Proficiency in statistical software (e.g., Stata, SPSS) and data visualization tools (e.g., Tableau, Power BI)
- Strong analytical and problem-solving skills
- Excellent communication skills to present findings to a non-technical audience
- Experience in producing analytical products/reports for program leadership and stakeholders
Submission Guideline
Click on the link below and then click on ‘Register and Apply’ if you are not already registered with Tayo
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Provide your current employment details, date you are available from and salary expectation
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VAC-9505 Call Center Data analyst -Tayo (tayohr.io)
Submission Email
https://app.tayohr.io/jobs/detail/vac-9505-call-center-data-analyst-8224