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Case Manager
Country Afghanistan Province Badghis, Herat,
Categories Program, Type Full Time
Post Date 2023-01-29 Close Date 2023-02-02
Vacancy No Help-0095 Gender Male
No Of Jobs 2 Contract Duration 1 year with the possibility of extension
Education Bachelor’s Degree Experience At least 2 years of work experience
Organization Opportunities for you Salary Based on the organization policy

About Company

About Help – Hilfe zur Selbsthilfe, Afghanistan: About Help – Hilfe zur Selbsthilfe, Afghanistan: Background: “Help – Hilfe zur Selbsthilfe” is a German non-governmental charity-organization duly registered with the courts of law in Germany and in several host countries, such as Afghanistan and Iran. Help was founded in 1981 by concerned Members of Parliament of all parties represented in the German Parliament. We started providing humanitarian assistance for Afghan refugees in Pakistan and Iran, and soon extended to development-oriented activities. We provide aid and development-support regardless of race, creed or nationality. Priorities are set on the basis of need and upon the request from partners and vulnerable communities to cooperate fairly and transparently.

Job Description

PURPOSE OF POSITION

The Case Manager will be responsible for the overall case management activities of the CPiE project in Badghis/Ghor/Farah province in terms of screening, identification, counseling, referral, and case management of the affected children. S/he will be fully responsible for supervising the case management team under CPiE project in Badghis/Ghor/Farah Province. S/he will be reporting directly to the Provincial Project Officers (PPOs). 

MAJOR RESPONSIBILITIES

List statements describing the final results of this position and method of accomplishments, and how results/performance are reviewed and measured.  Begin with the most important accountabilities.

Major Activities

 

  • Responsible for ensuring proper and quality implementation of the Case management component of the CPiE Project.
  • Facilitate identification of VAC and vulnerable children.
  • Facilitate all trainings on case management for PSS workers and social workers
  • Facilitate training of Parents on and care givers on Self-Care and positive parenting in crisis.
  • Conduct referral mapping (any other assessments)
  • Ensure all documentation, case files, reports, and records are maintained
  • Facilitate mentoring and coaching of PSS workers on various topics, as outlined in the implementation plan.
  • Ensure all cases are case managed with confidentiality clause adhered to
  • Coordinate case conference meetings
  • Ensure that case workers are trained on case management, identification and registration of the children
  • Ensure the quality of the inter-agency case management tools
  • In coordination with the CPiE team, support regular participatory activities with different groups of children to identify issues affecting children and assists team to develop appropriate responses.
  • Must adhere to the child safeguarding and protection policies and reporting standards.
  • Write and submit weekly activity reports to provincial project officer/project manager.
  • Ensure that targets for all Case Management related activities are met
  • Perform other tasks as requested by CPiE Coordinator.
  • Develop and maintain positive relationships with project participants, community leaders, and other community members
  • Develop and maintain positive relationships with the project team and other Help colleagues

Job Requirement

KNOWLEDGE, SKILLS AND ABILITIES

List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner.

 

Minimum education, training and experience requirements to qualify for the position:

 

Minimum education and skills required for this position:

  1. Bachelor’s degree in Psychology, Counselling or related area.    
  2. Understanding of protection principles and child rights.
  3. Strong skills in communication.
  4. English and Dari – reading, writing, and verbal skills. Pashto speaking and writing a plus

 

Minimum work experience required for this position:

  1. At least 3-4 years’ work experience in the similar field with INGOs and/or reputed NGOs
  2. Interpersonal, management and conflict resolution skills.
  3. Knowledge of MS Office and statistical programs
  4. Ability to work in a team environment

 

Preferred Skills, Knowledge and Experience:

Educational degrees / certificates and skills preferred for this position:

  1. Master degree in relevant field is preferred.
  2. Understanding of gender programming
  3. Communication skills and knowledge of local communities.
  4. Strong capacity building and facilitation skills

 

Work Environment

Include travel & work environment details.

Complete Travel and/or Work Environment statements if applicable.

  • The position is based in Badghis/Ghor/Farah city with field travel to project sites in districts. The successful candidate will receive an orientation to the role and operating environment.

ORGANISATIONAL STRUCTURE

Attach the organization chart(s) of the department/division with this position indicated in the chart.

Otherwise, create a chart below using position titles only.

 

No. Direct Report:

Positions Supervised:

1. Check if this position completes performance evaluation for all subordinates.

2. Check if this position recommends hiring or termination of subordinate.     

WORKING RELATIONSHIPS

List and describe all contacts (do not include your direct supervisor or subordinates) required in order to efficiently accomplish this position. Begin with the most important contacts. Be specific (e.g. UN leaders, strategic directors or subject matter experts from other NGOs, or other technical specialists from key arenas, etc.)

 

Contact

Reason for Contact

Frequency of Contact

(Daily, Weekly, Monthly)

Project Manager

Seeking directions on project activities implementation.

Daily, Weekly and Monthly

Provincial Project Officer

Following guidelines and seeking counseling in regard to any activity.

Daily, Weekly, and Monthly

Community members

To provide them with awareness sessions and receive feedback from activities.

Daily, Weekly, and Monthly

Community Mobilizer

Coordination of the sessions

Daily, Weekly and Monthly

 

FREEDOM TO ACT

Describe decision-making responsibilities this position may have that do not require prior approval.

Any decision within daily activity related to psychosocial support.

Describe any decisions making referred to higher authority or that is controlled by policy. 

Any decision which will affect the overall goal and objectives of the project.

 

Interpersonal Skills

Does this position require the ability to motivate, persuade, or convince others in order to achieve a desired outcomes or success? If so, provide 1-2 typical examples.

Submission Guideline

Please send your CVs and applications electronically through recruitments@help-org.af.

Write the job title and vacancy Number on the subject of your email.

Submission Email