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IT Associate | |||
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Country | Afghanistan | Province | Herat, |
Categories | IT, | Type | Full Time |
Post Date | 2021-07-11 | Close Date | 2021-07-17 |
Vacancy No | 10009276 | Gender | male female |
No Of Jobs | 1 | Contract Duration | fixed terms |
Education | Completion of High School Diploma or higher | Experience | 3 Years |
Organization | Opportunities for you | Salary | As per organization salary scale |
About Company
About UNHCR: Organizational/ Operational Context: Having entered the fifth decade of their displacement, Afghan refugees constitute one of the largest protracted displacement crises of our time. Over the years, the region has remained in flux and return movements have been interspersed with waves of emigration, sporadic flows of refugees, and exponential internal displacement. COVID-19 has pushed millions of vulnerable people further into poverty, with potential implications for population movements within the region and further afield. Hundreds of thousands remain further afield, notably in Germany, other European Union Member States and Turkey. Between 2002 and 2020 an estimated 7 million Afghans have returned to Afghanistan, with more than 5.2 million being refugees who have voluntarily repatriated with UNHCR’s assistance. Refugee returns during the last three years have been far lower than in previous years, with 2,147 Afghan refugees returned from Pakistan (1,092), Iran (939), and other countries (116) in 2020, the lowest return figure that could be attributed to the deteriorating political, security and economic situation in Afghanistan and the impact of COVID-19. These returns have taken place against a backdrop of increased internal displacement due to conflict and natural disaster. OCHA, estimates that overall, nearly five million persons have been displaced since 2012 and have not returned to their place of origin. Despite strong political will to achieve peace in Afghanistan, uncertainties result from the current political context, including the significant delays in the intra-Afghan peace negotiations and the withdrawal of US troops as part of the US/Taliban negotiations. There are currently two elements constituting the international military forces in Afghanistan: the US Operation Freedom with 2,500 troops, which were recently reduced from 4,500 troops on 15 January 2021 with a possible complete withdrawal by September 2021; and the NATO Resolute Support with fewer than 12,000 troops from dozens of nations involved in a non-combat mission of training and advising the Afghan security forces. There are 72,445 refugees living in Afghanistan. Most of this group were displaced from Pakistan to Afghanistan in 2014 and settled in areas of Khost and Paktika provinces. A small number (approximately 380 people) reside in urban areas of Kabul and other cities. Refugees constitute one of the most vulnerable populations in the country. They face significant legal challenges due to the fact that that the National Law on Asylum still has not been enacted. UNHCR provides international protection and finds solutions to the refugee situation in Afghanistan building upon the ongoing consultations within the context of the Support Platform for the Solutions Strategy for Afghan Refugees (SSAR) and the Global Compact on Refugees. These include the Inaugural Meeting of the Core Group of the SSAR Support Platform (7 October 2020), the 7th Meeting of the SSAR Quadripartite Steering Committee (1 October 2020), and the High-Level Meeting on the SSAR Support Platform (6 July 2020) While ongoing security challenges remain significant, there is also an opportunity at present for Afghanistan’s gradual progression on the path towards peace and stability, which could pave the way for the long-awaited solution of voluntary repatriation. UNHCR will expand the Priority Area of Return and Reintegration (PARR) from 20 to 40 areas in 2021. Full, explicit and impactful inclusion of returning refugees into national development planning and programming is essential to enable their sustainable reintegration which will in turn solidify and fortify the broader peacebuilding, reconciliation and stabilization efforts, the integral linkages between timely, inclusive and forward-looking planning for return and reintegration and the three overarching pillars of Afghanistan’s National Peace and Development Framework (ANPDF II) for 2021-2025, as well as relevant implementation mechanisms, including the National Priority Programs (NPPs): Peace-building: ensuring that the imperative of voluntary return and reintegration is firmly embedded in relevant peace processes and any subsequent agreement with a view to enabling returning refugees to become part of cohesive and harmonious communities and to participate in peace-building and reconciliation efforts; Market-building: capitalizing on the human capital, skills and assets acquired by refugees in host countries to support market-building efforts and address human resource gaps, including through return of qualified individuals, private sector investments or opportunities for regional connectivity; and State-building: advancing inclusion of the displaced in development processes, planning and programmes; with particular focus on enhancing absorption capacity and delivery of quality services and ensuring rights through targeted humanitarian, development, and peace (triple nexus) investments in priority areas of return and reintegration, building resilience of communities as a whole; in full alignment with the strategic long-term approach to peacebuilding outlined by the President of the Islamic Republic of Afghanistan. Under the overall supervision of ICT Officer and Head of Office, the IT Associate provides reliable and timely IT services on the application and infrastructure of UNHCR standard IT services in the Area of Responsibility (AoR). S/he normally receives technical guidance from an IT Officer for the Telecom/IT infrastructure in the region in which the field or emergency operation exists. Based on the operational needs in the field, the staff members in positions are to fulfill their duties/ responsibilities as well as back up support to other team members while needed. Incumbent of the IT position is to provide back up support to telecom operator, data management and finance assistants when required. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Job Description
Under the supervision of ICT Officer and Head of Office, the incumbent will undertake the following responsibilities:
Duties/Responsibilities:
- Assist in on-site needs assessment and installation and maintenance of UNHCR Telecommunications and IT equipment.
- In consultation with the supervisor, establish the IT requirements in field operations, considering the overall IT and Telecom strategy of the region, the operational needs and the security constraints.
- Install and configure the most appropriate type of UNHCR IT and Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and satellite systems) to meet the field and emergency operations immediate IT needs.
- Ensure that the equipment under his/her responsibility is in good working condition, by inspecting regularly the hardware and installations. If required, arrange promptly repairs or replacement as necessary according to established procedures.
- Maintain records of the installations and repairs/replacements done and keep the supervisor fully informed on the status of the equipment.
- Provide each office, where equipment is installed, with full information for their asset management records.
- If applicable, keep a proper inventory level of all sites spares and return spare parts for repair/replacement.
- Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.
- Add or remove users from the Network.
- Assist in the maintenance of accurate records of users and usage of the Network.
- Carry out minor hardware maintenance.
- Provide Technical Briefing/Training on the equipment to local IT resources and users, including IPs, ensuring that they are able to maintain/use the equipment.
- Assist in the development and configuration of IT and Telecom Equipment/Kits used in field operations and emergencies.
- Decide on appropriate resolution to incidents / problems.
- Escalate issues to supervisor if incident / problem cannot be resolved with scope of responsibility.
- Perform other related duties as required.
Job Requirement
Essential qualifications, skills and professional experience
Education:
- Completion of High School Diploma or higher
Language:
- Knowledge of English and/or UN working language of the duty station if not English
Work Experience:
- For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Essential:
- Experience relevant to the function or particularly on HF/VHF radio or IT systems, PAMA satellite systems, PABX, Cisco routers and satellite modems.
Desirable
- Hands-on experience with wireless and VoIP systems, electricity, generators, lightning protection an asset. Previous experience in Emergencies is an advantage.
Functional Skills:
- IT-Computer Literacy;
- TR-Training/Coaching/Facilitation;
- IT-Microsoft Office Productivity Software;
Core Competencies:
- Accountability
- Communication
- Organizational Awareness
- Teamwork & Collaboration
- Commitment to Continuous Learning
- Client & Result Orientation
Managerial Competencies:
- Empowering and Building Trust
Cross-Functional Competencies:
- Analytical Thinking
- Innovation and Creativity
- Technological Awareness
Submission Guideline
Closing Date: Saturday, 17 July 2021
The management of the advertised openings in this announcement is in line with the provisions of the UNHCR Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). The vacancies are open to eligible internal (Group 1 and Group 2) and external applicants.
- Internal applicants (Group 1 and Group 2) are requested to submit their applications through MSRP – Self-Service – Recruiting – Careers or CLICK HERE . It is important that applicants update their fact sheets (languages, education and prior working experience) before submitting their applications.
- External applicants are requested to submit their applications through the UNHCR website - www.unhcr.org – Career – Career Opportunities – Other Opportunities or CLICK HERE . You will need to create an account as “New User” and then click on “My Account Information”. Complete the application and submit it.
Important note:
- An eliminatory written test for shortlisted candidates will be conducted and those who attain the pass-mark of 50% will be invited for the competency-based interview.
- Only applications submitted through MSRP will be accepted.
Qualified female candidates are encouraged to apply for consideration